Association Management

With 30 years in being a full-service real estate company here in Charlotte, we have a well established infrastructure supporting a myriad of commercial, residential and mixed use properties.

The secret to our longevity? People like you.

We strive to build lasting relationships by providing exceptional service to the communities we manage.

As we remain active in the day-to-day operation and administration of your property, responsive communication channels and attention to detail are two things we prioritize above all else.

Our primary objectives are efficiency, safety, financial stability, communication, and high standards of operation. And we believe that facilitating these goals will assure full enjoyment of community amenities and a strong return on each owner’s investment.

Interested in a better association management experience? Let’s talk.

Schedule a Call

Services

    • Collections

    • Budget preparation

    • Financial reporting

    • Bill payment

    • Owner records management

    • Supervise and coordinate all necessary routine repairs and maintenance

    • Make or contract for maintenance, repairs, additions, and improvements or alterations to common areas

    • Regular on-site inspections of Association property to ascertain whether proper performance, maintenance, and care is being provided per association and industry standards

    • Receive service requests from owners concerning Association Property

    • Attendance at Board and member meetings

    • Delinquency follow up

    • Lien filing and releasing

    • Attorney liaison

    • Title transfer processing

    • CPA liaison

    • 24 hour/7 days a week emergency service

    • Coordinate and administer insurance claims on behalf of the Association

    • Support enforcement of the provisions in the Declaration, by-laws, and rules and regulations

    • Develop and implement a preventative maintenance schedule of Association assets

    • Supervise and coordinate the maintenance of a clean and aesthetic appearance of the common elements

    • Broadcast email “bulletins”

    • New member welcome packages and orientation

    • New Board member orientation and training

    • Preparation of Board and member meeting packets, and provide proper notice for such meetings to appropriate persons

Affiliations

  • National Association of Realtors
  • Institute of Real Estate Management (IREM)
  • Charlotte Association of Realtors
  • Community Associations Institute (CAI)

FAQs

How do I reserve the community’s recreational facility?

Submit an email request at hoainfo@mecarealty.com or call (704) 971–6506.

How do I pay my Association dues?

There are three options for making your payment:

  1. Payment should be submitted in the name of the Association, to the MECA Realty office at 2459 Wilkinson Blvd, Suite 100, Charlotte, NC 28208.
  2. Payments may also be made through your community’s online tenant portal.
  3. Setting up automatic online payments can be done through your bank’s online banking service and is highly recommended. The payee is the name of the Association in care of MECA Realty at 2459 Wilkinson Blvd, Suite 100, Charlotte, NC 28208. To avoid payment to the wrong account: use your property name and unit number as your account number or identifying information. (Note: Each bank operates under different standards. To avoid late fees, please make sure ample time is provided from payment delivery — just because money has been debited from your account does not mean MECA has received or cashed your payment.)

When are my monthly Association assessments due and when are they considered late?

Your monthly assessments/dues are to be submitted on the 1st of the month. They are late after the 1st of the month.

When will late fees be applied?

Late fees are applied based on the governing documents of your Association. However, late fees are typically applied after the 15th of the month.

Who do I call if I have a question about my account?

You may contact the accounting department at (704) 971–6500.

What are your office hours and days?

MECA Realty is open from 8:30am–4pm Monday thru Friday.

How do I get a new fob or garage opener?

This is different for each Association. For further details email request at hoainfo@mecarealty.com.

Who do I call if I have a maintenance issue?

Maintenance responsibilities are divided between common area items, which are the responsibility of the Condominium Association as outlined in the governing documents, and personal maintenance items located within your unit, which are the responsibility of the unit owner.

Common Area Maintenance (HOA Responsibility)

Maintenance issues related to common elements of the community (as defined in the Association’s governing documents) should be submitted through the TWA resident portal or emailed to hoainfo@mecarealty.com. These requests will be reviewed and addressed on behalf of the Association.

In-Unit / Personal Maintenance (Owner Responsibility)

As a condominium owner, personal maintenance needs within your unit are your responsibility. Owners may select any bonded and/or insured vendor of their choice. You may also elect to use MECA’s in-house Maintenance and Construction Services Department.

Because MECA manages the property for the Condominium Association, our in-house maintenance team is often able to address owner-responsible items in a more cost-effective manner. To inquire about availability, rates, or scheduling, please contact the Maintenance Coordinator at (704) 372-0005, ext. 511.

What is the process for moving into or out of the building?

This is different for each Association. For further details, email a request to hoainfo@mecarealty.com.

How do I get a copy of the governing documents?

Governing documents can be obtained from your TWA portal. Going to the MECA website, select Login and choosing Tenant. Email a request to hoainfo@mecarealty.com if you have any questions.

How do I provide a copy of the master insurance policy for the Association to my lender?

Email a request to hoainfo@mecarealty.com to obtain the Insurance contact information for your Association.

Is there a transfer fee?

MECA Realty, LLC is pleased to announce its transition to HomeWiseDocs.com, the next generation in document and data delivery for community associations. HomeWiseDocs.com provides reliable, around-the-clock online access to governing documents and critical project data for lenders, closing agents, real estate agents, and homeowners within MECA Realty, LLC–managed communities. To register, log on to www.HomeWiseDocs.com and select the Sign-Up link. Fees are outlined on the website.